Note: The user must have full/admin level access to the ZenDesk
instance.
There are 2 ways to connect to ZenDesk. However, the authentication method depends on whether you have OAuth enabled for ZenDesk or not. This Connector is for ZenDesk instances. It interacts with ZenDesk through the REST API version 2
- Username: Zendesk username
- Password: Zendesk password
- Zendesk Sub Domain: Zendesk Sub Domain (without the .zendesk.com attached (for example, simflofy.zendesk.com becomes simflofy))
You will generate the ClientId and Secret from this process.
- Name: Unique name for this auth connector.
- Client ID: App Client ID of the app Zendesk will Authenticate with.
- Client Secret: App Client Secret Key for the app Zendesk will Authenticate with.
- ZenDesk Sub Domain: Zendesk Sub Domain (without the .zendesk.com attached (for example, simflofy.zendesk.com becomes simflofy))