AnyDoc solutions can be upgraded traditionally (i.e., all at once), or incrementally. Both processes are supported. However, an incremental, parallel upgrade process is recommended by Hyland Software. In an incremental, parallel upgrade, the previous AnyDoc version remains available, in a known working configuration. If a problem occurs, users can revert to using the previous AnyDoc version without intervention. The goal of an incremental, parallel AnyDoc upgrade is to reduce the risk that any part of our customers' organizations will be unable to perform their work.
Every incremental, parallel upgrade requires close collaboration with your support representative. Please consult with them before and during any upgrade process.
For OCR for AnyDoc, you cannot use the incremental, parallel upgrade process. All stations must be upgraded to AnyDoc of the product at the same time.