To configure the Runtime Service Manager service, complete the following steps.
Verify that the BIC RTSsvc domain user exists.
- Log on to Windows using an account with administrator rights.
- In Windows Services, right-click the Brainware Intelligent Capture Runtime Service Manager service and then click Properties.
- On the Log On tab, select This account and then click Browse.
- In the Select User dialog box, click Locations.
- In the Locations dialog box, select the domain that has the required account and then click OK.
- In the Select User dialog box, in the Enter the object name to select box, type the domain user name, such as BIC RTSsvc, click Check Names, and then click OK.
- Type the password for the user in the Password and the Confirm password fields and then click OK.