The Runtime Server service utilizes a Windows service to manage the Runtime Server instances and the document processing.
When running BIC on multiple servers located on a domain network, we recommend assigning a domain user to the Runtime Server service against the Windows service. This allows BIC to communicate with all servers running the service across the domain.
The service account, used in BIC, needs permissions for any file or directory shares across the servers to allow the Runtime Server service to access all project-related files.
Note: Do not use the service account to log on to the system, either locally or through Remote
Desktop. You can configure the Security Settings for the “Deny log on locally” and “Deny
log on through Remote Desktop Services” policies in Windows on the system running the
services.