The Web Verifier application pool or the service account, if used, needs access to the Web Verifier installation directory.
To grant permission to the installation directory, complete the following steps.
- In Windows Explorer, right-click the [Installation path]\Brainware Intelligent Capture Web Server directory and then click Properties.
- In the Properties dialog box, on the Security tab, click Edit.
- In the Permissions dialog box, click Add.
- In the Select Users, Computers, Service Accounts, or Groups dialog box, in the Enter the object names to select field, type either IIS AppPool\WebVerifierPool or the name of the user context, click Check Names and then click OK.
- Repeat the previous steps for the [Installation path]\Brainware Intelligent Capture\bin\LogRoot directory.