Modifying the instanceName Value When Using Multiple Web Servers - Brainware Intelligent Capture - Foundation 23.1 - Foundation 23.1 - Brainware - external - Brainware/Brainware-Intelligent-Capture/Foundation-23.1/Brainware-Intelligent-Capture-Installation/Web-Verifier-Configuration/Configuring-Web-Verifier/Modifying-the-instanceName-Value-When-Using-Multiple-Web-Servers - 2025-05-05 - To ensure that the instanceName value in the Web.config is unique across all web servers accessing the same BIC database, complete the following steps.

Brainware Intelligent Capture Installation
Platform
Brainware
Product
Brainware Intelligent Capture
Release
Foundation 23.1
License

To ensure that the instanceName value in the Web.config is unique across all web servers accessing the same BIC database, complete the following steps.

  1. From the [Installation path]\Brainware Intelligent Capture Web Server directory, open Web.config in a text editor.
  2. Search for the following lines.
    <system.controllers> <client instanceName="Web Verifier" remoteObjectRenewalTimeout="180"></client>
  3. Change instanceName="Web Verifier" to instanceName="Web Verifier [xx]" with xx being unique across the system.
    instanceName="Web Verifier 01" for the first server.
    instanceName="Web Verifier 02" for the second server.