An error is displayed and the import fails if any of the following conditions are met. Error messages are located in the Intelligent Capture log file for the RTS instance performing the user import job.
-
You do not supply a connection string for the Intelligent Capture database referenced by the SQL connection group in the GRL section of the <project>.ini file.
-
The system is unable to connect to the Intelligent Capture database.
-
The BRWUser table is empty.
-
A user name column is blank.
-
The Client Group column is blank and the user is not an administrator.
-
The Client Group column does not contain a numeric value.
-
The primary Group ID column is not populated.
-
You have not allocated clients to the Client group in the BRWClient table.