Brainware Visibility is a reporting tool that provides access to solution performance data using a web interface. It is a separate component to Intelligent Capture for Transcripts. The tool allows process supervisors to do the following.
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Obtain solution key performance metrics.
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Monitor documents as they move through the system.
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Identify solution bottlenecks.
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Report on productivity at the project and client levels.
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Report on user productivity.
The Brainware Visibility portal points to a standard table schema held in a reporting database, which is populated by the Intelligent Capture solution as documents move through the system.
This following section describes the steps necessary to activate the connection to the reporting database. As a prerequisite, the reporting database should already have been created, and the scripts required to create the tables successfully executed.