To resolve learnset problems, complete the following steps.
- Check the contents of unclassified or wrongly classified documents and compare them with the documents in your learnset.
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To improve the results, add unclassified documents to the learnset of the target class in compliance with the following rules.
- Add documents with a confidence below the threshold if their content fits into the selected class.
- Add documents that were previously not classified correctly due to the initially insufficient learnset.
- Use documents with an almost identical confidence for two or more classes. These documents are suitable to differentiate the classes.
- Avoid documents with a high confidence. These documents do not improve the learnset, because they would already be classified correctly.