Configuring a mail server allows RMS to send email notifications that can alert you to important changes in the state of the system such as the outcome of a search index rebuild, or an unavailable server. To configure a mail server, complete the following steps.
- On the navigation pane, select Settings > Mail Server.
- In the Host field, type the host name or IP address for your mail server. For example, type smtp.yourcompany.com.
- In the Port field, type the port number for your mail server. For example, type 25.
- Optional. If the mail server requires additional authentication, in the User Name field, type the user name required to authenticate you to the mail server.
- Optional. If the mail server requires additional authentication, in the Password field, type the password required to authenticate you to the mail server.
- In the Sender Address field, type a valid email address from which any emails will be sent.
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To test the mail server configuration, complete the following
sub-steps.
- In the Recipient Address field, type a valid email address to receive the test message. For example, type auser@yourcompany.com.
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Click Test.
RMS sends an email to the recipient and displays a confirmation message.
- Click OK.
- If the test email could not be sent, check that you have filled in each of the fields correctly. If the email still cannot be sent, check the server log files for more detailed information.
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Click Save.
Even if the test email sends successfully, you must confirm that it arrived with the intended recipient. If the email did not arrive, check the Recipient Address field. The email may have been automatically filed in the addressee’s spam folder.