To activate exception states and set its description label, complete the following steps.
- In the Settings view, select the Exception Handling tab.
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In the Selected States column, select the corresponding
check box for each state to be enabled.
Note: The available exception states cover the range from 601 to 699. The state of a batch corresponds to the lowest document state within the batch. Therefore, routing batches using their exception state is only possible if the state for successful verification is greater than the one used for exceptions.
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To add a custom description:
- Right-click on the description and select New description.
- In the Exception Handling dialog box, type the new description and then click OK.
Note:- This description will appear in the Move Document to Exception State menu in Verification View and will be applied to the Batch name of any document sent to this Exception State.
- The maximum character length for the description is 128.
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Optional. To save a document automatically before moving it to an exception
state, select Before moving a document to an exception state, save it
automatically.
Note: This applies to the current document only.
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Optional. To move exception documents to an exception batch, select
Create new batches with documents marked for exception
handling.
Note: Multiple documents sent to the same exception state will be moved to the same exception batch; however, documents sent to different exception states will be moved to different exception batches. Any open exception batches will release automatically when the user logs off.
- Optional. To force the release an exception batch based on the size or age, select Automatically release all available pending exception batches that contain [XX] or more documents or older than [XX] minutes and input the desired document count and time limits.
- Optional. To change the scope of the Move to Exception State option in the Options menu to Batch automatically select By default, set exception mode to Batch.
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Optional. To allow users to change the exception mode in the
Options menu within the document verification view,
select Allow user selection of exception mode (Batch vs.
Document).
Note: By default, this option switches on. Use this option together with the By default, set exception mode to Batch option to preserve a specific exception mode for the different user groups.
- Click Save.