To create a communication from a third-party application, you
can pass the Web Client URL, optionally along with the system ID, the template name, and
start parameters.
-
To access the
Create Communication pane, pass the URL as in the following
example:
https://[localhost/COCO_WEBCLIENT]/communications/create
-
To access the Create Communication pane in a specific
system, pass the URL as follows:
https://[localhost/COCO_WEBCLIENT]/communications/create?systemid=[TEST]
-
To access the Create Communication pane in a specific
system and select a template, pass the URL as follows:
https://[localhost/COCO_WEBCLIENT]/communications/create?systemid=[TEST]&templatename=[TEST_TEMPLATE]
-
To access the Create Communication pane in a specific
system and select a folder, pass the URL as follows:
https://[localhost/COCO_WEBCLIENT]/communications/create?systemid=[TEST]&folderName=[folderName]
-
To access the Create Communication pane in a specific
system, select a template, and provide start parameters, pass the URL as
follows:
https://[localhost/COCO_WEBCLIENT]/communications/create?systemid=[TEST]&templatename=[TEST_TEMPLATE]&selparams=[parameterName1]%3d[parameterValue1]%2c[parameterName2]%3d[parameterValue2]%2c[parameterName3]%3d[parameterValue3]%2c