Resending a User Verification Email - Administration Portal - Current - Current - Ready - Hyland Experience - external

Hyland Experience Administration Portal
Platform
Hyland Experience
Product
Administration Portal
Release
Current
License

Resend the user verification email to allow a user to verify his or her email address.

Users created using the Administration Portal must verify their email addresses by clicking the link in the verification email they receive when they are added to a Hyland Experience account. If a user cannot find the verification email, or if the link has expired, you can send the user a new verification email.

Note: Users who sign in using federated authentication do not have to verify their email addresses. With federated authentication, the user's email address is set by the external identity provider and automatically verified.

To resend the verification email to a user:

  1. Open the Administration Portal.
  2. Do one of the following:
    • On the Dashboard page, click Find User in the Users tile.
    • Select the Identity tab under the banner to display the Users page.
    The Users page displays a list of users. The Status column displays Email Not Verified for users who have not verified their email addresses.
  3. Select the user from the Users page.
    To filter the list of users, use the Search users by name or email field. To change how the list is sorted, click the header of the column you want to sort by.
    The user configuration pane is displayed. If a user's email address has not yet been verified, the message Email not verified is displayed next to the user's email address.
  4. Click Resend Verification Email.
    A verification email is sent to the specified email address.