Timeout During Login to the RPA Platform - Designer - Foundation 24.1 - Foundation 24.1 - Ready - Hyland RPA - external - Hyland-RPA/Designer/Foundation-24.1/Hyland-RPA-Designer/Troubleshooting/Timeout-During-Login-to-the-RPA-Platform - 2025-04-03

Hyland RPA Designer
Platform
Hyland RPA
Product
Designer
Release
Foundation 24.1
License
Issues:
  • The login to the RPA Platform fails with a timeout.
  • The RPA Platform Sign In dialog box opens, but the login does not complete and exists with a timeout.

Solution:

  1. Close RPA Designer.
  2. From the Hyland RPA Designer installation directory, open AM.Composer.exe.config with a text editor.
  3. Within the <appSettings> element, add the following line: 
    <add key="UseSystemBrowserForApiLogin" value="true" />
  4. Launch RPA Designer.
  5. Sign in.