About Process Identification - Hyland RPA - Foundation 23.2 - Foundation 23.2 - Ready - Hyland RPA - external

Hyland RPA

Hyland RPA
Hyland RPA
Foundation 23.2

During the process identification phase, there are several methods to achieve the target of process identification. Hyland provides different support options, and you can review our RPA Product Catalog for more details on these various support options.

Main options to assess processes

  1. Process Mining: We will analyze and evaluate your internal processes
  2. Company KPIs: Through customer collaboration, we use your KPIs to identify processes that can contribute significant benefits to your business, specifically in the areas of time utilization, customer satisfaction, and employee satisfaction.
  3. Process Discovery: Again, by working closely with you we will evaluate your business structure to find suitable processes that can be automated.
  4. Workshops: We conduct process workshops with your teams to discover suitable automation candidates.