To deactivate a Conductor offline:
-
In the left pane, on the Assets tab, select
Conductor.
The Conductors and agents pane is displayed.
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On the Pending offline deactivation card, click
Deactivate conductor.
The Batch Offline License Deactivation pane is displayed.
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Select the conductors you want to activate and then click Start
Deactivation.
The Login to Customer Portal dialog box is displayed.
- Enter your credentials and then click Login.
- Follow the instructions in the Batch Offline License Deactivation pane and then click Finish.