To redo and assign a task:
-
In the left pane, on the Automations
tab, click Tasks.
The Tasks pane is displayed.
-
Click
next to the task you want to redo and then click Redo and assign.
The Redo and assign task dialog box is displayed. - Select an agent.
-
Click Redo
and assign task.
The task will be assigned to the selected agent.