Ensure that your OnBase solution is licensed for Workflow and that a Workflow Life Cycle has been properly configured. For more information, see the Workflow module reference guide or help files.
To perform ad hoc Advanced Capture from a Workflow queue, right-click on the document in the Document Viewer and select Perform Document Advanced Capture.... The Advanced Capture process is performed, with its progress displayed in the status bar.
If your workstation is not registered for Ad Hoc Advanced Capture or Advanced Capture, a message is displayed notifying you that the document has been routed to the Awaiting Ad Hoc Advanced Capture batch status queue for processing. In order to see the Awaiting Ad Hoc Advanced Capture batch status queue, as well as process batches residing within it, the workstation must be registered for Advanced Capture.