Application Enabler should be run under the same Windows user account as the line-of-business application. When Application Enabler and the line-of-business application are running under two different Windows user accounts, Application Enabler will not function.
Application Enabler OCR functionality cannot be used when ClearType is selected from the Use the following method to smooth edges of screen fonts drop-down list in Windows display settings. For this reason, whenever you use Application Enabler OCR functionality, Application Enabler automatically disables this setting. Application Enabler does not re-enable this setting. For information on enabling this setting, see the Windows help files.