The Live Count window is displayed after starting Application Enabler Live:
When you move your mouse over a configured hotspot in your line-of-business application or type a new value in a line-of-business application's field that is configured as a hotspot, the number of documents retrieved by the query is displayed in the top right corner of the Live Count window:
This count updates in real-time as you move your mouse between configured hotspots in your line-of-business application or type new values in a configured line-of-business application field.
A maximum of 2,000 documents can be retrieved when using Application Enabler Live.
This count is not displayed if:
Your mouse or keyboard cursor is in an area of the line-of-business application that is not configured.
The line-of-business application contains incomplete or invalid data.
Your mouse or keyboard cursor is in a line-of-business application that is not configured.
The Live Count window is always displayed over other windows on your workstation's desktop. The position of the window persists between sessions.
When a Keyword Type is configured as a Warn and continue required keyword, Application Enabler performs the retrieval without the missing keyword. When a Keyword Type is configured as a Warn and cancel required keyword, Application Enabler does not perform the retrieval without the missing keyword. Application Enabler does not perform the retrieval when a keyword has an invalid format.
To view the results from your query, move your mouse over the document count:
The number of documents and corresponding OnBase Document Type is displayed. Only Document Types that you have rights to are displayed.
Depending on your configuration, if there are no documents found for a Document Type, an exclamation point may be displayed in the Live Count window:
When you view the results of the query, the name of the Document Type is displayed in red:
To view these documents, click the document count or one of the available Document Types. The Live Retrieval window is displayed.
The following buttons are available in the Live Count window:
Click to minimize the Live Count window. You can also minimize the Live Count window by selecting Close from the Windows taskbar.
Click to expand the list of Document Types in the Live Count window.
To refresh the Live Count window, move the mouse outside your line-of-business application and then back over a configured hotspot in your line-of-business application.
The Live Count window will only refresh results when you mouse over a different hotspot in your line-of-business application or if the result from the same hotspot has changed since its last mouse over.