The compression quality of color images (and where those images are decompressed) can affect the performance of your OnBase solution.
By default, the Application Server defers the decompression of JPEG-compressed TIFFs to the client workstation with the image quality set to 100%. This allows each client workstation to be responsible for its resource usage. It also prevents the Application Server from streaming large, decompressed color images to client workstations.
Two settings are available to modify this behavior: RawImagesAllowed and CompressionQuality. These settings can help improve speed and memory usage for displaying color images in the OnBase Web Client. Adjust these settings in the Application Server's Web.config file if users viewing many color images are encountering performance issues.
Because these settings affect only images that are JPEG-compressed, the Use JPEG compressed TIFF as default color image format setting must be selected in OnBase Configuration. This setting is located on the Document tab under Users | Global Client Settings.