The Application Server's enableTimeout setting should be used to clean up sessions that have been abandoned. Abandoned sessions can present problems, because licenses are not released until the sessions are ended. A session might become abandoned if the user did not close the application properly. For example, the user might have terminated the application in Windows Task Manager, or there might have been a loss of network connectivity.
Do not use the enableTimeout setting to clean up sessions that are inactive only because the user has stopped working in OnBase. Not every application uses the Application Server's enableTimeout setting, and inactive sessions should be cleaned up by the OnBase application that initiated them. If you find licenses are not being properly released, try enabling the enableTimeout setting in the Application Server's web.config file. If enabling timeout resolves the behavior, then OnBase support representatives can use this information to help identify the problem's cause.