Only the OnBase Client can access Disk Groups using FTP. In order to allow the OnBase Core (which includes the OnBase Web Client) to access FTP Disk Groups, an alias must be set up in the Application Server's web.config file by configuring the attributes of the <DiskgroupAlias> element.
Update the attributes of the <Alias> element in the <DiskgroupAlias> element as follows:
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oldname: This is the full FTP platter path used by the Client, as entered for the Mount Location in the Create Disk Group Copy dialog.
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newname: This is the full UNC path to the physical location of the Disk Groups.
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type: Set the type to unc or unix, as appropriate to your system.