Could not parse value for Keyword Type - Archive Services for Microsoft SharePoint - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Premier - Standard

Archive Services for Microsoft SharePoint

Platform
OnBase
Product
Archive Services for Microsoft SharePoint
Release
Foundation 22.1
License
Essential
Premier
Standard

When a user attempts to archive a document, the following error message may be displayed:

  • Error with keyword '[Name].' Could not parse value for Keyword Type '[Name]' (Keyword Type ID)

When this error is displayed, the document is not archived to OnBase. This error message is displayed in different ways, depending on the archive method.

  • For silent ad-hoc archival, the error message is displayed to the user.

  • For check-in archival, the error message is logged to the Diagnostics Console.

  • For scheduled archival, the error message is logged to the verification report in OnBase.

This error occurs when the mapped SharePoint value is incompatible with the OnBase Keyword Type. For example, the SharePoint value might have a data type of date/time, while the OnBase Keyword Type has a data type of numeric (or vice versa).

Check the column mapping for the content type, and address any incompatibility issues. For more information, see Compatible Data Types.