When a user attempts to archive a document, the following error message may be displayed:
Error with keyword '[Name].' Could not parse value for Keyword Type '[Name]' (Keyword Type ID)
When this error is displayed, the document is not archived to OnBase. This error message is displayed in different ways, depending on the archive method.
For silent ad-hoc archival, the error message is displayed to the user.
For check-in archival, the error message is logged to the Diagnostics Console.
For scheduled archival, the error message is logged to the verification report in OnBase.
This error occurs when the mapped SharePoint value is incompatible with the OnBase Keyword Type. For example, the SharePoint value might have a data type of date/time, while the OnBase Keyword Type has a data type of numeric (or vice versa).
Check the column mapping for the content type, and address any incompatibility issues. For more information, see Compatible Data Types.