Keyword Values Are Set to NULL - Archive Services for Microsoft SharePoint - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Premier - Standard

Archive Services for Microsoft SharePoint

Platform
OnBase
Product
Archive Services for Microsoft SharePoint
Release
Foundation 22.1
License
Essential
Premier
Standard

When a user attempts to archive a document using interactive ad-hoc archival, the Keyword Type fields may display a value of NULL.

This behavior typically indicates the SharePoint value is incompatible with the OnBase Keyword Type, either because the SharePoint value is too long or because the data types are incompatible.

  • If the SharePoint value is too long, you may need to increase the maximum length of the OnBase Keyword Type, as described in the OnBase Configuration help files.

  • If the data types may be incompatible, check the column mapping for the content type, and address any incompatibility issues. For more information, see Compatible Data Types.