If the previous steps did not resolve the issue, obtain additional diagnostic information by performing the following steps. You can then present this information to your first line of support.
- From Central Administration, click the Monitoring tab.
- Under Timer Jobs, click Check job status.
- Locate the job created for the content type. The default job name is Scheduled Job for Archive Services: <Content Type Name>. Each content type that is configured to use scheduled archival has a separate job.
- If the Scheduled Job for Archive Services has run successfully, the column says Succeeded. If it has run but failed, the column says Failed.