In Remote Desktop environments, a remote session is established in which the user is running applications that are not installed locally. This presents a challenge when an application, such as OnBase, requires a user-specific INI file to establish unique settings. In a Remote Desktop environment, you must ensure that each user has a single, unique INI file to make sure any user-specific settings are consistent for that user.
The default location of the OnBase INI file is not unique in a Remote Desktop environment.
To ensure that the INI file is accessible by OnBase and unique to each user in a Remote Desktop environment, the -INIFILE command line switch must be applied to the OnBase Client and Configuration shortcuts and be set to a unique location for the INI file.
Additional details regarding the deployment of OnBase in a remote desktop environment is discussed in detail in the Citrix and Microsoft Windows Remote Desktop Environment Deployment Guide, available from your first line of support.