Automated Redaction can be enabled for Advanced Capture Text Data Field Zones. This allows you to configure information at a granular level.
For example:
Your OnBase solution has two Document Types that use your customers' Social Security numbers as a Keyword Value.
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The first Document Type, AR - Credit File, is strictly controlled by User Group security; only a few, high-level users have access to the document. There is no need to redact Social Security numbers and other private information from documents in this Document Type.
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The second Document Type, AR - Purchase History, is widely used across your organization. Everyone from customer service representatives to account managers need access to these documents; however, you would like the customers' Social Security numbers to be visible to some users (account managers) but hidden from others (customer service representatives).
These documents are generated as hard copies from a third-party application and are then scanned into OnBase using Document Imaging and indexed using Advanced Capture. As an administrator, you have configured Advanced Capture forms for both the AR - Credit File and AR - Purchase History documents; both of these forms have a Data Field Zone configured to capture customer Social Security numbers.
Because the documents in the AR - Credit File documents do not require redaction, its Advanced Capture forms, and their associated Data Field Zones, are left as-is.
For the AR - Purchase History forms, however, you can configure the Data Field Zone used to identify and capture Social Security numbers to automatically mark the Data Field Zone for redaction once it has been processed and the Social Security Number Keyword Value has been captured.
Now, after AR - Purchase History documents are scanned and undergo Advanced Capture, they are marked for review. Once reviewed, redacted versions of these documents are created and made available to the customer service representatives while the original documents are retained and made available to the account managers.
To configure an Advanced Capture Data Field Zone to use Automated Redaction: