Troubleshooting Bar Code Recognition Issues - Bar Code Process - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Bar Code Process

Platform
OnBase
Product
Bar Code Process
Release
Foundation 22.1
License
Premier
Standard
Essential

If you have problems recognizing a bar code:

  1. Continue processing the image with different bar code types until the correct one is identified. Make sure VCDemo can detect the bar codes you are trying use with OnBase.
  2. Verify that you are using the correct scan format and scan source.
  3. When you are scanning bar codes you must use a DPI that is high enough to be picked up by the scanner (300 DPI is recommended). Try changing the bar code quality to poor, the scanner searches the page more.