Before upgrading Branch Capture to a version later than OnBase 18, make sure all batches have been successfully processed and no batches require work to be completed. Batches created with Branch Capture in OnBase 18 and earlier cannot be processed in releases later than OnBase 18.
Additionally, after OnBase 18, the method that Branch Capture uses to save and load images has changed. Therefore, images in batches created with Branch Capture in OnBase 18 and earlier cannot be saved or loaded in releases later than OnBase 18.