Messages Are Not Sent - Business Indexing Connector for use with SAP ArchiveLink - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Business Indexing Connector for use with SAP ArchiveLink

Platform
OnBase
Product
Business Indexing Connector for use with SAP ArchiveLink
Release
Foundation 23.1
License
Standard
Essential
Premier

Messages may not be sent for multiple reasons. The following are general steps to troubleshoot the issue. Steps to address specific issues are provided in the following topics.

  1. Ensure the Distribution Service Settings are configured correctly.
  2. If there are any firewalls between the servers running the Unity Scheduler and the SMTP server, open the SMTP port to allow the traffic to pass through.
  3. Verify proper credentials are used if using authentication.
  4. Verify that your antivirus software is not configured to block the SMTP port.