Review the SYS-Unidentified Items Document Type - COLD/ERM - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 23.1
License
Standard
Essential
Premier

It is considered a best practice to review the SYS-Unidentified Items Document Type periodically to ensure that your processes are correctly configured.

Ideally, there should not be any items present; however, occasionally an unidentified item may be processed. It is possible that the unidentified document may have been created by an extra form feed or an extraneous character, but it is also possible the unidentified items may be vital documents.

If the unidentified item is an actual document, the process must be corrected. It is vital to determine the cause of any errors and correct it.