If Multi-Instance Keyword Type Groups are associated with the documents being COLD processed, you must ensure that a value is present for each Keyword Type that is associated with the Multi-Instance Keyword Type Group. If a Keyword Value is missing (for example, one of the Keyword Values is NULL), then Keyword Values may be assigned to the wrong instance of the Multi-Instance Keyword Type Group.
For example:
The FIN-Account Summary Document Type is associated with the following Multi-Instance Keyword Type Group: Name, Address, City, State. One instance of this group is added to the document for each named account holder.
One processed document contains 3 instances of this Multi-Instance Keyword Type group with the following values:
- Name =John Adams Address =123 Smith Road City =New York State =NY
- Name =George Washington Address =456 Williams Trail City =San Francisco State =CA
- Name =Thomas Jefferson Address =789 Brown Street City =Fairfax. State =VA
If the first State value (State =NY) is missing, then the processor will search for the next State value to associate with the first instance of the Multi-Instance Keyword Type Group. Therefore, the Keyword Values will be incorrectly assigned in the following way:
- Name =John Adams Address =123 Smith Road City =New York State =CA
- Name =George Washington Address =456 Williams Trail City =San Francisco State =VA
- Name =Thomas Jefferson Address =789 Brown Street City =Fairfax State =
To ensure that Keyword Values are properly placed in the Multi-Instance Keyword Type Group, confirm that all Keyword Values are present in the document or that a placeholder value (for example, a space character) is included in the document for missing Keyword Values.