Troubleshooting - Troubleshooting - OnBase - COLD/ERM - OnBase/COLD/ERM/Foundation-23.1/COLD/ERM/Configuration/Considerations-for-Processing-Double-Byte-Files/Troubleshooting - Foundation 23.1 - Foundation 23.1

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 23.1
License
Premier
Standard
Essential
ft:lastPublication
2023-09-11T15:47:49.327000
ft:locale
en-US

The International (foreign) characters are not processing properly; what should I do to make it process correctly?

Change the Compressmode setting in the onbase32.ini to 3 for International Compression.

This setting can also be changed in the Process Settings For: <Process Name> dialog box by setting the Compression drop-down list to International.