Database Connection Errors - COLD/ERM - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/COLD/ERM/Foundation-23.1/COLD/ERM/Installation/Troubleshooting/Common-Errors/Database-Connection-Errors - 2023-09-11

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 23.1
License
Premier
Standard
Essential

Probable Causes

Remedy

The database has been shut down or the connection has been lost during processing.

Close the OnBase Client module by clicking Yes. Then either restart the workstation (to enable the connection), or contact the System Administrator to restart the database.