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Probable Causes |
Remedy |
|---|---|
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The import file identified in the Process Settings For: <Process Format Name> dialog box could not be processed by the system. |
Check the ID string configured for the COLD. If an ID string in the document is not located and identified as the Common ID, the file will yield unidentified document(s). |
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Document Type/Keyword mapping is in conflict between a Document Fields type COLD configuration and a Document Files COLD Processor configuration within the same system. |
The same Document Type cannot be used in both a Document Fields and Document Files processor. Remove the Document Type from all but one of the COLD processors, or make the following modifications to the Document Files configuration for the COLD Processor: The file selected in the Process Settings For: <Process Name> dialog box (Default File Name field) must be identified by the *.* convention. The file selected in the Process Settings For: <Process Name> dialog box (Process File Name field) must be identified by a unique file name. Any Keyword Type definitions must be cleared from inactive processor memory. To do so, type <ALT><K> to access the Define Keywords dialog box. Remove all Keyword Types. |