Disk Group Not Found - COLD/ERM - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/COLD/ERM/Foundation-24.1/COLD/ERM/Installation/Troubleshooting/Common-Errors/Disk-Group-Not-Found - 2024-08-01

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 24.1
License
Premier
Standard
Essential

Probable Causes

Remedy

The Mass Storage copy of the file is not where it should be, or the Disk Group has been physically relocated on the network, or there are network security conflicts.

Edit the Platter Path specified in the Disk Group's Volume Information dialog box to reflect the new location.

The Disk Group remains in its original location, but the Platter Path specified in the Disk Group's Volume Information dialog box has been changed.

Edit the Platter Path specified in the Disk Group's Volume Information dialog box to reflect the new location.

The Disk Group has been deleted.

Replace a Backup of the Disk Group at the location specified in the Process Settings of the process format.