Missing Data - Date Keyword Values not Populated for Document - COLD/ERM - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/COLD/ERM/Foundation-24.1/COLD/ERM/Installation/Troubleshooting/Common-Errors/Missing-Data-Date-Keyword-Values-not-Populated-for-Document - 2024-08-01

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 24.1
License
Premier
Standard
Essential

Probable Causes

Remedy

The line/column/height/width values for the date keyword are incorrect in the Document Fields for the COLD process configuration.

Re-specify the line/column/height/width values.

The Date Keyword Type was not formatted (or formatted improperly).

Select the Date Keyword Type in the process format configuration and click Format. Supply parameters that correspond to the formatting used in the import file.