Product Licensing and Registration Errors - COLD/ERM - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/COLD/ERM/Foundation-24.1/COLD/ERM/Installation/Troubleshooting/Common-Errors/Product-Licensing-and-Registration-Errors - 2024-08-01

COLD/ERM

Platform
OnBase
Product
COLD/ERM
Release
Foundation 24.1
License
Premier
Standard
Essential

Probable Causes

Remedy

The workstation has not been registered for processing with COLD.

Select COLD at the Products Registered for Workstation dialog box in Client/Administration/Workstation Registration and click Register.

The current user has no Product Rights assigned for the COLD.

Enable the COLD check box in the Product Rights dialog box (User Groups and Rights).