Users may be unable to select a parent folder if it is configured to display child folders as tabs. When the parent folder is selected, the first child folder tab is automatically displayed. As a result, users cannot access right-click actions on the parent folder.
To select the parent folder when child folders are displayed as tabs, users should do the following:
-
Collapse the parent folder by clicking the - symbol to the left of its name.
-
If applicable, click the up-level tab located above the child folders' tabs. In the OnBase Client, this tab is available when both the current folder and the parent folder are displayed as tabs.
The up-level tab is available for any tabbed folder in the OnBase Web Client, allowing users to access right-click options for child folders displayed as tabs.