You may be unable to copy a folder under any of the following conditions:
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You have insufficient privileges to copy the folder.
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The folder's Folder Type is not copyable.
Contact your system administrator for information about which folders are copyable.
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Other users are currently modifying the folder you want to copy.
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The new parent folder doesn't let you add folders due to a configuration setting.
Some parent folders may only let you add folders of specific Folder Types, and others may prevent you from adding any child folders.
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The new parent folder contains a matching folder.
If the folder being copied has the same Keyword Values and Folder Type as another folder within the new parent folder, you cannot copy the folder to that parent. This restriction prevents the creation of duplicate folders.
Folders can be copied only in the OnBase Client. You cannot copy folders in the OnBase Web Client.