Depending on your OnBase Client configuration, you may be able to configure your own Document List Refresh Rate. If you can configure your own Document List Refresh Rate, it is considered a best practice to configure this setting for a value that is appropriate for your business process, or to disable this option by selecting the Disable document list refresh check box.
Each time the Document Search Results list refreshes, the same query that generated the initial list of search results is run on the database. If many users have this setting selected, it can cause performance issues for your database.
For example, if it typically takes you two minutes to work on a document you opened from a Document Search Results list, set your Document List Refresh Rate to 120. However, if the time you spend working on documents you open from a Document Search Results list varies, select the Disable document list refresh check box. You will still be able to refresh the Document Search Results list by right-clicking and selecting Refresh.