The Retrieve by Document Handle and Retrieve by File Name options allow you to retrieve a document or a range of documents using the internal system document number(s), or handle(s). This method of retrieval is typically used by advanced system administrators or technical support representatives during Platter Management analysis or when a document is recovered or needs to be recovered from a tape backup. The Document Handle for a document is displayed in the title bar of the Document Information dialog box. To display the dialog box, right-click on the document or the document's status bar, and select Properties.
To retrieve a document by its handle, select File | Open | Retrieve by Document Handle in the Client module. The Retrieve by Document Handle dialog box is displayed.
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Type the numeric range of the Document Handles to retrieve in the From and To fields and click Find.
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To retrieve only one document, type the Document Handle in the From field or the To field and click Find.
Document handle searches in the OnBase Client retrieve all documents regardless of Document Type privileges, Security Keyword constraints, and document indexing status. The rationale for this behavior is that users who have privileges to view the document handle from the Document Properties dialog box should also have privileges to retrieve the document by its handle. If a document handle search in the OnBase Client retrieves a document that users lack privileges to view, the OnBase Client displays the document in a results list in the following format: (Restricted): [Document Type Name]. If the document hasn't been indexed, it is listed as Unindexed document. Users cannot open restricted or unindexed documents, nor can they view the document's Keyword Values.
Documents are retrieved regardless of active status. Unindexed documents and deleted documents residing in Document Maintenance are also retrieved when using Retrieve by Document Handle.
You can undelete a deleted document from the Retrieve by Document Handle search results. To do this, right-click on the selected documents and select Undelete.