You can recover the OnBase Application Server or Web Server from backed up files. Before you begin, ensure no instances of the OnBase Client and Configuration modules are open on the server machine.
- Stop IIS. From a command prompt, type iisreset -stop and press Enter.
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Remove the OnBase installation on the server.
- If the OnBase server was installed using the installer, you can remove the installation using Add or Remove Programs from the Control Panel.
- If the OnBase server was installed manually, you must manually unregister and remove all OnBase files.
- Ensure all OnBase files in %windir%\system32 (or %windir%\SysWow64, on a 64-bit system) have been removed. These files may create conflicts with the new installation.
- Run the installer for the latest version of the OnBase Application Server. Use the installer for the version you are recovering to restore that version.
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From backup, copy or restore the following files to their appropriate locations:
File(s)
Default Location
Web.config for the Application Server or Web Server
C:\<Virtual Root>\< OnBase Directory>\
Hyland Services configuration files
C:\inetpub\wwwroot\
Machine.config for ASP.NET
OnBase 6.4 or earlier: %windir%\Microsoft.NET\Framework\v1.1.4322\CONFIG\
OnBase 7.2 through OnBase 9.2: %windir%\Microsoft.NET\Framework\v2.0.50727\CONFIG\
OnBase 10.0 or later: %windir%\Microsoft.NET\Framework\v4.0.30319\CONFIG\
Application pool settings
See Restoring the Application Pool and Virtual Directory Settings.
Virtual directory settings
See Restoring the Application Pool and Virtual Directory Settings.
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Start IIS after all files and settings are restored. From a command prompt, type iisreset -start and press Enter.
The OnBase server has been restored.