Error Messages - Collaboration - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Premier - Standard - OnBase/Collaboration/Foundation-23.1/Collaboration/Installation/Troubleshooting/Error-Messages - 2025-04-01

Collaboration

Platform
OnBase
Product
Collaboration
Release
Foundation 23.1
License
Premier
Standard

An error occurred while processing your request. Message: Root element is missing

This error may be displayed when a user attempts to add a document to Workspace via the Context drop-down list in the OnBase Web Client if the solution is licensed for WorkView and the WorkView tables in the OnBase database are out-of-date or do not exist.