Deficiency information is synchronized using the deficiency polling service. This service is activated using the following command line switch on the OnBase Client executable:
-
-MRMSPOLL="#"
The # parameter represents how often (in minutes) OnBase polls the external system. The smallest interval allowed is 1, or one minute. If # is blank, the time interval defaults to 15 minutes.
Apply this switch to the same Client process as the Analysis Server (-MRMSANALYSIS) and Closure Server (-MRMSCLOSURE="HH:MM").
The steps performed by the deficiency polling service vary depending on your system's external integration settings.
-
If your integration is configured to use the polling file method, see Polling File Method.
-
If your integration is configured to use SQL, see SQL Method.
If your system has integrations configured using both methods, then the polling file method takes precedence over the SQL method.