Using the Request Profile Diagram - Connector for use with SAP ArchiveLink - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Connector for use with SAP ArchiveLink

Connector for use with SAP ArchiveLink
Foundation 22.1

The Request Profile Diagram layout is used for monitoring latency in Service Requests. Requests that fail, timeout, or return an exception are visible in this layout.

In order to see Service Request timing results, the minimum error level of the logging route must be set to Trace. To set the minimum error level, do one of the following:

  • Uncomment the following line in the Application Server web.config file:

    <!-- <add key="minimum-level" value="Trace" /> -->

    For more information, see the section on setting the logging level in the Diagnostics Service and Diagnostics Console module reference guide.

  • In the Web Application Management Console, select Diagnostics | View Diagnostics Settings and set the Minimum Error Level of the logging route to Trace. For more information, see the section on editing diagnostics settings in the Web Application Management Console module reference guide.

To access the Request Profile Diagram layout, click the Application icon and select Troubleshooting | Request Profile Diagram:

Press Record to begin profiling actions performed:

A live graph of requests made to the server is available in this view.

The information collected in this layout can be saved as a .JSON file by clicking Save. These saved files can be opened again at a later time by clicking Open and selecting the previously saved .JSON file.


Saved .JSON files can only be opened in the same version of OnBase in which they were created.


Only data can be exported to file. The graph itself cannot be saved.

Tracer Requests, which can be sent by clicking Send Tracer, may help diagnose environmental issues.

The information displayed in the Request Profile Diagram can be cleared by clicking Clear.