This section details how to troubleshoot the product, including common issues and their resolution, including speed, bug, and faulty installation issues.
Prior to answering Common Issue Questions:
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Verify Workstation is registered for DJDE Data Input Filter and either COLD or Advanced COLD.
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User can run DJDE process (i.e., At Client-main menu bar, select Processing, then select COLD Configuration, then Visual DJDE. Highlight process and right-click, then execute COLD Process).