Hyland Software, Inc. does support an OnBase database server within a virtual environment. If customers are uncertain about whether a virtual environment will support the database load, it is recommended that they use a dedicated environment. Any customer that uses a virtual environment should have an employee or resource that understands virtual technologies and their impact on database performance. Please see Hyland Software, Inc.'s statement on virtual environments, found in the OnBase Technical Requirements Overview for New Installations and Upgrades document or any module reference guide , or review the Virtualization Technologies Technical Whitepaper, which can be found on Hyland Community at https://community.hyland.com/technical/architectureinfrastructureampvirtualization/resources, for more information .