Troubleshooting Performance Issues - Database Reference Guide - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Database Reference Guide

Platform
OnBase
Product
Database Reference Guide
Release
Foundation 23.1
License

If an OnBase system is experiencing slow performance, one factor or many different factors may be responsible. Unfortunately, it is not always easy to decide where to start troubleshooting a performance issue. Hardware bottlenecks, poor installation, lack of maintenance, and application issues are all key factors that can hinder performance. Because the majority of these factors affect each other, it is not always simple to determine the best performance solution. The key is to carefully address each potential hindrance and try to eliminate that component as a problem.

Listed below are three different methods for capturing queries from the OnBase application.